Testimonials

First, logistics. The place is easy to find, though we nearly missed the parking and had to make a weird turn to get into it. The lot has compact and normal spaces for whatever your mode of transportation. Inside, as other reviews mention, is clean and modern, with relatively high ceilings (or maybe that was just because I was lying down for my treatment). Treatment rooms are closed by enormous curtains and there’s a small consultation nook.

Christian went through the consultation with me, taking photos and telling me about how it works, showing past treatment photos, etc. I view tattoo removal like any other major procedure – once you’re in there getting a consultation, you’re 99% sure you want to get the thing started, unless you get thrown some surprises, which you won’t here at Zapatat. Literally everything Christian told me is transparent and on their website, including costs. I knew I wanted to get started, so I opted for the ART (the accelerated 4 passess in one session).

I ice up for about 10 minutes and then Carmen comes in and gets her stuff ready, tells me that she’ll be saying exactly what she’s doing and does a countdown to firing up the laser. My tattoo is on my ribs, so I expect it’ll be more unbearable than most, but have no idea what it’ll be like…3-2-1…cue the screaming! Yowza, these other reviews are TAME in terms of describing the pain! Christian had described it as hot grease but I don’t cook much, and never with anything that has grease splattering…so yes, this was AWFUL. The pass couldn’t have been more than 15 seconds max, but it felt like 15 mins. The soft section (under my ribs) was even worse. After the laser was done, it just felt hot; the acute pain stops once it’s over. I get iced again, my tattoo now gray and frosty, and wait until it settles for the next pass.

The next passes were much easier – I didn’t even know Carmen had started until she got down to the soft section again; it hurt less there each time, but I still felt SOMETHING. Carmen was great, btw – I just powered through each pass all at once since I didn’t see a point in stopping/taking a break, and she was reassuring/encouraging the whole time, reminding me to breathe (oops) and counting down how much ink she had left. I got slathered in ointment, had an ice pack plastic wrapped to my side, and then left (ALMOST without paying, my GOD what a faux pas).

I’m happy to report no blistering in my case; it just looked like a really rough tattoo I’d just gotten done. The redness around the lower part of the tattoo is almost gone (the one square in my ribs/higher is still very red). At this point, the tattoo is raised almost like the icing on a birthday cake, but there’s been no extreme discomfort. Ointment and gauze have been great in keeping me comfortable. I’ll update with actual results, but I’m content to let the recovery period run longer and let it fade more as time goes by – I’m not in a particular rush to get it removed (also I might have to wait for next year’s bonus money to pay for it, ha!) and I want to see how my body clears on its own over the next few months.

My first time here and my experience was great. It is a very modern, clean and comfortable office to be at. Very lofty/medical/medspa type vibe. The customer service is excellent. They take at least 30 min to and hour to do a consultation with you prior to getting any treatments where they go over the various treatment options and their associates costs. They work to develop a customized treatment plan for your tattoo removal needs which is great.

I have 2 ankle tattoos and my right one is stubborn due to some deep heavy ‘island’ ink. Carmen is the best who always goes over every step of the procedure. I needed a more aggressive, high-level laser approach for the right ankle. Since Carmen has been doing my treatments, I see definite improvement! My left ankle tat is completely gone and my right one will take ‘maybe’ a couple of more treatments. Love the staff.

Went for a schedule consultation and talked with Chris, the owner. The place was very clean, modern and had high end décor. Front desk was very pleasant. Chris was very thorough explaining the process and even the technology of the laser and why it is better than traditional lasers. I had been to artisan medspa in Manassas about two years ago and explained to him the laser appointment was very painful and took about 10 minutes of laser, of which I was in tears the whole time. He explained how the newer lasers are more accurate, less painful and have better results. We discussed the ART process and after comparison of single pass or ART technique, I decided to go with ART and he was able to complete the procedure the same time. I appreciate that he was very through, laid back and not pushy. The ART process required 4 passes of laser but they were only about 30 seconds each with a 15-20 minute break in between. The technician was very friendly and made sure I was comfortable at all times, gave me lots of ice, Tylenol and instruction for after care. I would recommend this place for anyone wanting tattoo removal. I will update my review in about a year when I go back for a touch up.

Upon arriving at the new Herndon VA location, I was greeted by Christian. We sat down for the consultation and he thoroughly explained the entire process in detail. Any questions I had he immediately responded to and answered each one without hesitation. After the consultation he introduced me to Carly who performed my procedure. Carly was just as professional and did an amazing job. I couldn’t have had a better experience and was very pleased with the outcome.

Zapatat is the only laser aesthetics business place I trust. I have been a client since 2020, first for tattoo removal and now for cosmetic services. The staff is 💯, and Chris, Carmen, and Isabel are all wonderful. You will be well informed, treated kindly, and enjoy a pristine environment. Laser technology is serious, stick with the best!

Christian and his team are wonderful and inviting. From the moment you walk in you feel welcomed and educated about their process. This is a beautiful facility and offering one of a kind treatments in our area for tattoo removal and skin care.
I experienced the Hollywood laser peel and noticed immediate results from the wrinkles on my forehead to the dark spots in my complexion. I will be returning for more, and I hope you check them out as well!

I absolutely love this place. I’ve been here a total of 3 times and I’ve experienced stellar customer service every time! So they have two options: the first is the regular conventional tattoo removal treatment option and the second is the Accelerated Removal Technique aka ART treatment… The cool thing to remember is that you can mix and match, you don’t have to stick to one treatment option throughout your treatment. Flexibility here is the key and I love it.

I’ve been going to Zapatat for about a year now to get a few tattoos removed and I highly recommend this place to everyone who needs work done! The atmosphere of the office is very welcoming and the owner Chris is a great guy. Him and Carmen are extremely friendly people and are very knowledgeable about skin and all about how the tattoo removal process works. They also offer a lot of other treatments like hair removal and scar fading. Great place and great people. 10/10 stars if I could.